Privacy Policy

This Privacy Policy explains how Beyond January collects, uses and protects personal information when you visit the website, make an enquiry or use our nutritional therapy and functional testing services.

1. Who we are

Beyond January Nutrition & Wellness is operated by Nicola Peters. For the purposes of UK data protection law, Nicola Peters trading as Beyond January is responsible for the personal information described in this policy.

Email: NicolaPeters75@gmail.com

2. Information we may collect

• Your name, email address, telephone number and other contact details.
• Information you send through the website, email, telephone or social media.
• Booking, consultation and payment information.
• Health, lifestyle, dietary, medication and wellbeing information that you choose to provide as part of a consultation or functional testing service.
• Functional test information and laboratory results where relevant.
• Basic technical information about use of the website, such as browser, device, IP address and essential cookie data.

3. How we use your information

• To respond to enquiries and arrange discovery calls or appointments.
• To provide nutritional therapy, follow-up support and functional testing services.
• To administer bookings, payments and client records.
• To communicate with you about your care or services you have requested.
• To operate, maintain and protect the website and our business.
• To meet legal, professional, insurance, accounting and regulatory requirements.
• To send marketing communications only where we have an appropriate lawful basis and, where required, your consent.

Where we process health information, we do so only where it is necessary for the service and where UK data protection law allows us to process this type of sensitive information.

4. Sharing your information

We may share relevant information with:

• laboratories and functional testing providers;
• booking, email, payment, hosting, IT and other service providers that help us run Beyond January;
• professional advisers such as accountants, insurers or legal advisers; and
• regulators, courts, law enforcement or other authorities where required by law.

We do not sell your personal information.

5. How long we keep information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet legal, professional, insurance and accounting requirements. Enquiries that do not become client relationships are generally kept for a shorter period than client and health records.

6. Security

We take reasonable steps to protect personal information against loss, misuse, unauthorised access or disclosure. No electronic system can be guaranteed to be completely secure, but we limit access to information and use reputable service providers where appropriate.

7. Your rights

Under UK data protection law, depending on the circumstances, you may have the right to:

• ask for a copy of the personal information we hold about you;
• ask us to correct inaccurate information;
• ask us to delete or restrict use of information in certain circumstances;
• object to certain uses of your information;
• withdraw consent where we rely on consent; and
• complain to the Information Commissioner's Office (ICO).

To exercise a privacy right or ask a question about your information, email NicolaPeters75@gmail.com.

8. Cookies

The website may use cookies or similar technologies that are necessary for the website to work properly. If non-essential analytics or marketing cookies are introduced, we will provide appropriate information and obtain consent where required.

9. Changes to this policy

We may update this policy from time to time to reflect changes to the website, services or applicable law. The latest version will be published on the Beyond January website.

10. Contact